Contact
Questions, bugs, billing or privacy, write to one address. A person reads every message.
We usually reply within 2 business days.
To help us answer faster
- Write from the email on your account.
- For a bug, say what you did, what you expected and what happened. A screenshot helps.
- For a charge, include the date and amount on the receipt.
Manage or cancel your pass
- Web: Settings in the app → « Manage subscription ».
The rules for renewals and refunds are in the Terms of Service.
Privacy requests
To get a copy of your data, correct it or delete your account, email the same address. How we handle these requests is in the Privacy Policy.
Who runs Lazy French
Lazy French is an independent project operated from Quebec, Canada.